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Shopping for crafts online is fast, convenient and opens up a whole new world of crafts products and crafts services. Yet, just like shopping in traditional retail crafts stores, you need to be a smart consumer. Make the most of your cyber shopping experience with these tips for protecting your privacy, finding the best crafts deals and dealing with unsatisfactory crafts purchases. When shopping for crafts on the Internet, exercise the same care and judgment that you would at the mall. Get the crafts company's name, address and phone number and contact the Better Business Bureau for a crafts report. Consider dealing only with crafts vendors which clearly state their shipping, return and privacy policies. The same laws that protect you when you shop for crafts by phone or mail apply when you shop for crafts on the Internet. Under the law, a crafts company must ship your order within the time stated on its crafts website. If no time is promised, the crafts company must ship your order within 30 days. If they are unable to ship within the promised time, they must inform you and give you the option to cancel the crafts order for a prompt refund. Before making a crafts purchase online, take the time to read through the crafts company's refund/return policy. Merchants are not obligated to accept items for refund, exchange or credit unless the item is defective or was misrepresented, but many have much more liberal return policies. Review product warranties and look for information about any restrictions, limitations or conditions of the purchase. Don't disclose personal information - address, phone number, Social Security number or email address - unless you know who is collecting the information and how they plan to use it. Read the crafts company's online privacy policy or send an email asking them how they plan to use your personal information. Compare crafts prices among a variety of crafts merchants, check shipping and handling fees, and order early to allow plenty of time for shipment and delivery without additional rush delivery costs. Credit card transactions are protected by the Fair Credit Billing Act, which covers disputes over non-delivered crafts or misrepresented crafts merchandise. Federal law limits your liability for unauthorized crafts charges to $50. Some cards may provide additional warranty, return and/or purchase protection benefits. If you are worried about providing your card number over the Internet, then call/fax the information. Be sure to print a copy of your crafts order confirmation for your records and also save any email receipts. Keep any crafts advertisements or crafts materials that show a specific delivery time, or write the delivery time in your records if one was promised. Keep track of your crafts purchases and if you don't receive them by the expected date, then contact the crafts company to follow up on your order. If you have an unsatisfactory crafts shopping experience, begin by contacting the crafts retailer. The ones who want to stay in business will work with you to resolve your complaint. If you still can't achieve satisfaction, then take your crafts business elsewhere in the future. You can also contact your credit card company, if applicable. We hope you found this crafts information helpful. |
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