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Shopping for building materials online is fast, convenient and opens up a whole new world of building materials products and building materials services. Yet, just like shopping in traditional retail building materials stores, you need to be a smart consumer. Make the most of your cyber shopping experience with these tips for protecting your privacy, finding the best building materials deals and dealing with unsatisfactory building materials purchases. When shopping for building materials on the Internet, exercise the same care and judgment that you would at the mall. Get the building materials company's name, address and phone number and contact the Better Business Bureau for a building materials report. Consider dealing only with building materials vendors which clearly state their shipping, return and privacy policies. The same laws that protect you when you shop for building materials by phone or mail apply when you shop for building materials on the Internet. Under the law, a building materials company must ship your order within the time stated on its building materials website. If no time is promised, the building materials company must ship your order within 30 days. If they are unable to ship within the promised time, they must inform you and give you the option to cancel the building materials order for a prompt refund. Before making a building materials purchase online, take the time to read through the building materials company's refund/return policy. Merchants are not obligated to accept items for refund, exchange or credit unless the item is defective or was misrepresented, but many have much more liberal return policies. Review product warranties and look for information about any restrictions, limitations or conditions of the purchase. Don't disclose personal information - address, phone number, Social Security number or email address - unless you know who is collecting the information and how they plan to use it. Read the building materials company's online privacy policy or send an email asking them how they plan to use your personal information. Compare building materials prices among a variety of building materials merchants, check shipping and handling fees, and order early to allow plenty of time for shipment and delivery without additional rush delivery costs. Credit card transactions are protected by the Fair Credit Billing Act, which covers disputes over non-delivered building materials or misrepresented building materials merchandise. Federal law limits your liability for unauthorized building materials charges to $50. Some cards may provide additional warranty, return and/or purchase protection benefits. If you are worried about providing your card number over the Internet, then call/fax the information. Be sure to print a copy of your building materials order confirmation for your records and also save any email receipts. Keep any building materials advertisements or building materials materials that show a specific delivery time, or write the delivery time in your records if one was promised. Keep track of your building materials purchases and if you don't receive them by the expected date, then contact the building materials company to follow up on your order. If you have an unsatisfactory building materials shopping experience, begin by contacting the building materials retailer. The ones who want to stay in business will work with you to resolve your complaint. If you still can't achieve satisfaction, then take your building materials business elsewhere in the future. You can also contact your credit card company, if applicable. We hope you found this building materials information helpful. |
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