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Shopping for boating online is fast, convenient and opens up a whole new world of boating products and boating services. Yet, just like shopping in traditional retail boating stores, you need to be a smart consumer. Make the most of your cyber shopping experience with these tips for protecting your privacy, finding the best boating deals and dealing with unsatisfactory boating purchases. When shopping for boating on the Internet, exercise the same care and judgment that you would at the mall. Get the boating company's name, address and phone number and contact the Better Business Bureau for a boating report. Consider dealing only with boating vendors which clearly state their shipping, return and privacy policies. The same laws that protect you when you shop for boating by phone or mail apply when you shop for boating on the Internet. Under the law, a boating company must ship your order within the time stated on its boating website. If no time is promised, the boating company must ship your order within 30 days. If they are unable to ship within the promised time, they must inform you and give you the option to cancel the boating order for a prompt refund. Before making a boating purchase online, take the time to read through the boating company's refund/return policy. Merchants are not obligated to accept items for refund, exchange or credit unless the item is defective or was misrepresented, but many have much more liberal return policies. Review product warranties and look for information about any restrictions, limitations or conditions of the purchase. Don't disclose personal information - address, phone number, Social Security number or email address - unless you know who is collecting the information and how they plan to use it. Read the boating company's online privacy policy or send an email asking them how they plan to use your personal information. Compare boating prices among a variety of boating merchants, check shipping and handling fees, and order early to allow plenty of time for shipment and delivery without additional rush delivery costs. Credit card transactions are protected by the Fair Credit Billing Act, which covers disputes over non-delivered boating or misrepresented boating merchandise. Federal law limits your liability for unauthorized boating charges to $50. Some cards may provide additional warranty, return and/or purchase protection benefits. If you are worried about providing your card number over the Internet, then call/fax the information. Be sure to print a copy of your boating order confirmation for your records and also save any email receipts. Keep any boating advertisements or boating materials that show a specific delivery time, or write the delivery time in your records if one was promised. Keep track of your boating purchases and if you don't receive them by the expected date, then contact the boating company to follow up on your order. If you have an unsatisfactory boating shopping experience, begin by contacting the boating retailer. The ones who want to stay in business will work with you to resolve your complaint. If you still can't achieve satisfaction, then take your boating business elsewhere in the future. You can also contact your credit card company, if applicable. We hope you found this boating information helpful. |
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